IFOB Event

Saturday, February 4, 2017 @ 9am

Download the Entire Hour Here

Institute for Family Business Event
February 9th, 4-6pm a
t the Woodlands in Falmouth, ME


John Shorb

Dana Morris Jones

The Delphi Group

John Shorb is a Principal and co-founder of The Delphi Group, Inc. His extensive experience with both private and public sector organizations incorporates collaborative and participative processes to diagnose needs, build skills, and facilitate results-oriented strategic change.

John’s clients include Fortune 50 international businesses, mid-sized manufacturing operations, public utilities, TV and newspaper media, federal government agencies, academic institutions and non-profit service providers.  Specific projects have included:  planning and implementing strategic and cultural change, building team-based organizational structures, helping Boards create strategic visions, building collaborative practices across internal and external boundaries, and coaching executives and managers in facilitative leadership skills.

John’s effectiveness in working with teams and groups is grounded in many years as a line and staff manager in Procter & Gamble’s high performing systems, team-based operations.  Clients note John’s strengths include his ability to work with a wide range of organizational levels and disciplines;  his systemic view of how different parts of organizations are connected and their need for mutual alignment;  and his ability to bring theory to practice through the application of performance management principles.

John is a faculty member of The NTL Institute for Applied Behavioral Science, an internationally recognized organization in the field of behavioral science research and education, and for the American University/NTL Masters in Organization Development Masters program. He is certified in the testing and application of Myers-Briggs Type Indicator. John has presented at national conferences of the Organization Development Network and the Ecology of Work and has published several articles on leadership, strategic change, and high-performing work teams.

John earned an undergraduate degree in Electrical Engineering from The Johns Hopkins University, an MS in Operations Research from the U. of Pennsylvania, and pursued doctoral studies in Organizational Systems at The Fielding Institute.

As a curious person with broad interests and experiences, John is also an accomplished musician, a published photographer, a licensed ‘ham’ radio operator, and an avid outdoors person who enjoys skiing, boating, fly fishing, hiking, biking and backpacking.

Originally from Maryland, John has lived in various locations.  The Delphi Group, Inc. is based in Maine and serves both US and international clients.

Dr. Dana Morris-Jones’ newly published book, The Power of Difference: From Conflict to Collaboration in Five Steps, introduces a model that anyone can use to profoundly impact the way that organizations resolve differences and shift cultures from damaging, self-serving competition to success-sustaining collaboration.

Organizations sustain huge losses—tangible and intangible—due to poorly managed and often destructive conflict. Differences themselves, when approached constructively, have the power to be beneficial, both to the groups and individuals involved, and to the organization as a whole. Many factors contribute to the proliferation and complexity of the kinds of differences that arise in organizations today. Simplistic approaches to complex issues need to be replaced with shifts in cultural norms, mindsets, tools, and skills that can capitalize on the richness of different views and perspectives to create solutions that drive success.

Dr. Morris-Jones’ pragmatic approach draws on more than forty years of knowledge and experience in organization development, social psychology, and conflict resolution, bringing together both time-tested and relatively new theoretical bases for constructive processes to resolving organizational differences. The five-step process is outlined in clear language and accompanied by real case illustrations that make it understandable and user friendly.